Hiring a virtual assistant to perform daily, weekly, or even occasional business-related tasks can help your business grow. But how do you find the best person (or team) for the job? In many ways, hiring a VA is similar to hiring office staff. First, you must conduct interviews to determine if they have the qualifications and skills you seek. In addition, you have to clearly outline what’s expected of your VA so they fully understand the scope of the job too.
Create a List of Specific Tasks for Your VA
Before contacting a VA service, or posting a job on a freelance site like Upwork, take some time to write down what you need your virtual assistant to do for you. Be specific. Create a list of detailed tasks such as maintaining your calendar, creating your business schedule, overseeing payroll, managing social media campaigns, or making business travel arrangements.
The ultimate goal of hiring an experienced, attentive VA is to make your life a little easier. By delegating specific tasks to your virtual assistant, you’ll have more time to focus on business growth and expansion, generate more leads, and ensure your clients/customers are happy. In any case, having a thorough understanding of your requirements and being able to communicate these effectively is the first step in hiring the person most suitable for the job.
Determine Specific Communication Requirements
Do you need a VA who’s available during regular business hours? Or would you send your VA a list of tasks for the week? Since most VAs work on an hourly basis, you’ll generally receive daily or weekly reports that demonstrate the completion of tasks. How you decide to work with your VA is up to you, but you should let your VA know what you expect of them beforehand. For example, if you need to communicate with your VA during the day or during office hours, consider hiring a VA within your time zone.
Ask Specific Questions during the Interview
During the interview process, please get to know prospective hires by asking about their background. For example, ask questions about their education, work experiences, and hobbies.
Ask the VA about their expertise if your company relies on specific software, apps, or databases to conduct business. Sometimes, you may want to offer software or database training, but if you’re looking for someone who can start immediately without too much fuss, look for someone with adequate experience in the types of software, systems, or programs you’re currently using.
You will want an updated resume and a list of work references. While hiring someone based on one interview may be tempting, you should verify that the VA is honest about their experiences – especially if you require prior knowledge of specific software, systems, or programs.
As you can see, being as specific as possible about what you need from a VA is essential to hire one that will benefit your growing business. In addition, as you become more comfortable working with your VA, you may want to expand their role by delegating additional tasks. Finally, maintaining clear communication when working with your virtual assistant helps create a mutually beneficial working relationship.